Terms of service

1. General Terms
By accessing and making a purchase through the Laus Boutique website, customers are deemed to have read, understood, and agreed to all applicable terms and conditions. Laus Boutique reserves the right to amend these Terms and Conditions at any time without prior notice. Any changes shall take effect upon publication on the website.

2. Products

  • All products sold are handmade. Therefore, slight variations in color, pattern, and texture between products are normal and shall not be considered manufacturing defects.
  • Product photos on the website are presented as accurately as possible. However, differences in appearance may occur due to the display settings of each customer’s device.
  • Laus Boutique reserves the right to limit the quantity purchased per product when necessary.

3. Pricing and Payment

  • All listed prices include Value Added Tax where applicable and may be changed at any time without prior notice.
  • Payment must be made using the methods available on the website, such as bank transfer, credit or debit card, or other supported digital payment methods.
  • Orders will be processed only after full payment has been received and confirmed.

4. Orders

  • Laus Boutique reserves the right to cancel an order in the event of a pricing error, unavailable stock, or indications of a suspicious transaction.
  • Order confirmation will be sent by email or WhatsApp after the payment has been successfully verified.

5. Intellectual Property Rights
All designs, product photographs, logos, and content available on the Laus Boutique website are the property of Laus Boutique and are protected by applicable law. Copying, reproducing, or using such content without prior written permission from Laus Boutique is prohibited.

6. Customer Accounts
Customers are fully responsible for maintaining the confidentiality of their account information and for all activities carried out through their accounts.

7. Limitation of Liability
Laus Boutique shall not be liable for indirect losses arising from the use of products in a manner inconsistent with the recommended care instructions or from force majeure events, including natural disasters, disruptions caused by third parties, and other circumstances beyond the reasonable control of Laus Boutique.

8. Related Policies
These Terms and Conditions apply together with the Shipping Policy and the Return and Exchange Policy published on the Laus Boutique website.

9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any dispute shall first be resolved through mutual discussion. If no agreement can be reached, the dispute shall be resolved in accordance with applicable law.

10. Contact
For further questions regarding these Terms and Conditions, please contact us through Laus Boutique’s official WhatsApp number or customer service email.